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Level 3 Certificate in Customer Service.
City & Guilds, the UK’s leading vocational education organisation has developed SmartCards – to help support City & Guilds qualifications in Customer Service.
SmartCards is a fun and engaging tool for City & Guilds Customer Service learners, enabling you to supplement classroom learning with your smartphone. Featuring over 80 revision cards, the flashcard style app allows you to:
• enhance and test your knowledge unit by unit
• mark cards you know as ‘Learnt’, so you can keep your learning organised.
• identify knowledge gaps using the ‘Flag for review' feature.
For the following units:
• Unit 301 - Principles of Customer Service Delivery
• Unit 302 – Developing and Improving the Customer Service Process
The application has been designed to support learners studying the Level 3 Certificate in Customer Service and features adapted content from the acclaimed SmartScreen.co.uk website.
最新版本2更新日誌
Last updated on 2015年11月06日
Minor bug fixes and improvements. Install or update to the newest version to check it out!
翻譯中...
SmartCards: Cust Serv L3
2 by City and Guilds
2015年11月06日