ResponseTek Mobile

把語音的客戶在你的口袋。

ResponseTek Mobile, the Listening Platform™ app, unites ResponseTek users with the customer insights they need on their mobile devices. ResponseTek Mobile changes the way global organizations use voice of customer data to improve the experience across all touchpoints.

ResponseTek is the leader in enterprise customer experience management software solutions. World market leaders in finance, telecommunications and retail – including 14 of the world’s top telcos, and Bloomberg’s top ranked bank – trust ResponseTek to drive millions of customer interactions every week. The ResponseTek Listening Platform™ eliminates silos of information by integrating customer experience data and reporting throughout the entire organization to improve customer satisfaction. Founded in 1999, ResponseTek is headquartered in Vancouver, Canada and operates in over 30 countries throughout North America, Europe and Asia.