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可在安卓獲取Call Center Calc的歷史版本
呼叫中心計算器(C3)是呼叫中心的計算,一個免費的移動應用程序。
This app will help call center managers to perform on-the-fly staffing related calculations. Currently there are 7 types of calculators in 14 languages. The app uses Erlang formula to perform the following staffing related calculations:
· Agent Count (Staff)
· Average delay
· Service level
· Agent occupancy
· Number of trunks
· Blockage probability
Last updated on 2015年10月21日
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Call Center Calc
1.0 by Muneeb Ahmad
2015年10月21日