Store App–Klarna for Business

For retailer teams to access Virtual Shopping

Available for our partners using Virtual Shopping, the Store App allows store teams to connect with online shoppers.

🥇 Bring the best of in-store online and create experiences that convert. Reach shoppers wherever they are, whether shopping online from the office or from the couch. Help them out when they need it, give them personalized advice and boost your sales.

💬 Share your expert recommendations via Messaging and Video Chat. Go available to accept incoming requests from online shoppers, and chat via text or video. Show off how the products really look, and see what they've been looking at to tailor your recommendations.

🛒 Give shoppers confidence to checkout. Answer questions, show shoppers what they're interested in before they buy, and find other products they'll love. That's how you'll give shoppers the confidence to make the purchase.

👥 Keep in touch with shoppers. It doesn't have to end after one chat! Invite them to join your exclusive Contacts. Keep the conversation going, send them updates, and more recommendations. Set reminders to make it easy to know when it's time to follow up.

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✨ What is Klarna Virtual Shopping? ✨

Virtual Shopping connects people with people. Shoppers that use Virtual Shopping say their favorite part of the experience is the human connection it creates. Merchants can give shoppers that in-real-life experience by bringing the human element online, using brand experts to inspire shoppers and give them confidence to make purchase decisions. Virtual Shopping empowers brand experts to bring their authenticity and expertise beyond the walls of their local store to millions of shoppers online.