Stadtwerke Düsseldorf Service

As a customer of Stadtwerke Düsseldorf, you can always keep an eye on your energy consumption with our free app - regardless of whether it is electricity 💡, gas 🔥, water 💧 or heat 🌡️.

Manage your energy contracts quickly, easily and conveniently via your smartphone. The variety of functions create transparency and make it easier for you to keep track of your energy consumption.

Your advantages as a Stadtwerke Düsseldorf customer at a glance:

✔️ Meter reading recording via scan or manually

✔️ Consumption overview

✔️ Discount adjustment

✔️ Contract overview – whether electricity, gas, water or heat

✔️ Online mailbox

✔️ Contact form

Using our free app is very easy: Download the app and register with your email address, contract account number and postal code. Do you already have a customer portal account with us? Simply log in with your email address and password. You then benefit from a variety of services and functions for your electricity, gas, water or heat contract.

- Record meter reading: Simply scan your meter reading using your smartphone camera or enter it manually. Your information will be automatically sent to us and taken into account in your annual billing - the hassle of sending your meter reading by post is a thing of the past.

- View consumption overview: keep an eye on your energy consumption at any time with a clear visualization. By recording meter readings regularly, you get detailed insights throughout the year and keep energy costs and consumption under control.

- Change deduction: Has your energy consumption increased or decreased? Adjust your deduction amount individually to your consumption. Your details will be taken over automatically.

- Set reminder function: Do you always want to record your meter reading regularly or change your deduction every quarter? No problem. With the reminder function you can be reminded easily and individually via push notification on your smartphone.

- View contract details: keep track of your contracts with your energy supplier, regardless of whether they are electricity, gas, water or heat contracts.

- Use your mailbox: Would you like to view your documents and invoices on the go at any time and do without paper? Use the online mailbox and do something good for the environment at the same time - without wasting paper or postage costs. You can also easily download the PDF files to your smartphone.

- Send contact form: Would you like to contact us to clarify a question or submit feedback? Please use the contact form and describe your request. Our colleagues will contact you.

We would be pleased if you use our app to manage your contracts with your energy supplier, Stadtwerke Düsseldorf. Please feel free to send us any feedback, whether praise or criticism, using the contact form - because we want to constantly improve our app and add functions.