Karel Connect

Karel Connect Mobile Switchboard Application was developed so that you can continue your communication anytime, anywhere in your corporate life. Thanks to this application, which is specially designed for professional communication needs, you can easily manage all your business meetings from anywhere you want, without being at your desk.

You can make calls from your fixed company line via your mobile device, direct your calls, and access your past calls. In addition to your personal phone book, you can also access the company directory and extension numbers.

Karel Connect is fully compatible with both cloud and on-premise architectures.

It offers a customizable experience according to your work plan with advanced features such as day/night mode, different break types, and flexible call forwarding options.

Experience a mobile, secure, and uninterrupted corporate communication experience by carrying your office phone in your pocket with Karel Connect.

Karel Connect Product Features:

7/24 Uninterrupted Communication

User Friendly Interface

Integrated Voice Recording

Integrated Artificial Intelligence Supported IVR

Integrated TTS

Integrated ACD

Integrated SMS

WebRTC

Comprehensive Reporting

Call Detail Report (CDR)

Direct Line

Automatic Company and Address Information Sending

Missed Call Reporting

Callback Feature

API/Web Service Integration Support

Conference Feature

Company Directory

Digital Fax

Active Directory Integration

Auto Provision Support

Call Routing

Advanced Level Security

Campaign Calls

Smart Call Management

Branch Identification Under the Center

Advanced Queue Management

Customer Satisfaction Survey

Voice Announcement on Extensions (Hands Free)

Instant Switchboard Monitoring (Dashboard)

Customer Support Management System (Ticket)

Voice Mail Recording (Voice Analysis)

Automatic Call Reminder Feature

Automatic Call (Click to call)

Queue Management

Operator Busy Panel

Break Management Feature

User Extension Management

In/Out of Work Scenarios

Simultaneous Unlimited Calls

Public Holiday Settings

Different Ringtone Feature

Queue Feature

Hold Music

Call Parking

Call Pickup

Teams Integration

CRM Integrations