PROMA HV

As a customer of PROMA Hausverwaltung GmbH, you benefit from a particularly innovative customer service that offers you a great deal of freedom. With the PROMA app, you can report concerns and damage to us around the clock, including photo documentation, via smartphone. In addition, we provide you with a digital document folder with important documents for your property(s). We use the digital bulletin board to proactively provide push notifications about important information about the properties entrusted to us.

All benefits at a glance:

- Fast and efficient communication: In our PROMA app you will find all information and documentation bundled in one place - in your pocket and available digitally at any time

- Always informed: Do you have questions about the rental agreement, re-ordering keys or owner meetings? In an FAQ area you will find answers to the most frequently asked questions.

- Interactive: You can record damage reports or other concerns with photos directly in the PROMA app. Your case will be processed quickly and you will receive regular status updates via push messages.

- Network with your neighbors: Use the message function to exchange ideas with your neighbors on important topics in the house.

- Transparent: All important information and discussions can be tracked and commented on the bulletin board.

How to register for the PROMA app:

- You will receive a personalized email from us with an invitation to join the PROMA app

- Press the “Confirm registration” button and enter your personally chosen password

- Download the PROMA app for your smartphone

- And you can already use all the advantages of our digital customer service!

You haven't received an invitation from us yet? Then please get in touch with your responsible real estate manager.