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Get Parature Customer Support Demo old version APK for Android
Parature Mobile Application For Customer Support
The best way to keep your customers happy is to take and manage their complaints and then resolve those issues. With the help of this Parature application, customers can submit their issues/complaints/tickets on the go. Through this application they can access their accounts and utilize almost all basic services of Parature. Customers can also search articles from company's knowledgebase to solve their query.
This Parature application will not only enable customers to submit the tickets but they can also do live chat with the Customer Service Representative and open new service tickets.
This application will help you in performing following functions -
1. User can access the knowledgebase without signing in.
2. After signing in, customers can view their ticket history and can also view their status whether they are closed or under process.
3. User can Submit A Ticket and can also set its priority.
4. User can add comments to their existing tickets.
5. If needed, they can do live chat with Customer Service Representative (CSR).
Fields, forms, validations, queuing system, customer information, sla's almost everything can be defined or handled through parature service desk through admin account.
This amazing application is for all the platforms android, iOS, blackberry and windows.
For more info visit : http://www.moreyeahs.com/products/parature2cstsupprt.htm
or write to us at : info@moreyeahs.com
Last updated on Jul 27, 2016
Minor bug fixes and improvements. Install or update to the newest version to check it out!
Uploaded by
Emiliano Betancourt
Requires Android
Android 4.0+
Category
Report
Parature Customer Support Demo
1.28.12.17 by MoreYeahs
Jul 27, 2016