Myco

MYCO - Unified Communication voor het bedrijfsleven.

MYCO main features

MyCo creates a multi-channel communication platform providing a straightforward connection within the company and out, giving the ability to stay constantly on top of tasks. MyCo is compatible with all kinds of open source IP telephony systems, making it possible to manage office extension including voice mail ,recording calls & displaying real time presence at any time or location. With MyCo’s unique features businesses can professionalize customer service and rationalize processes while shortening response time .

MULTI DEVICE COMMUNICTION MANAGMENT

Managing all communication channels including voice, chat , video, SMS, conference call on one platform from any device, anywhere. Simplifies and professionalize communication skills.

CHAT & GROUP CHAT

Smart Instant messaging abilities as group tasks , timing & alerting messaging, uploading pictures, broadcasting messages that can’t be answered.

CREATE AND MANAGE CONFERENCES EASILY

Advanced conference calls system enables timing & alerting by sending IM/SMS to attendants, indicates status of attendants, recording and preserving calls.

MANAGE QUEUES AND CONTROL ALL INCOMING CALLS

Real time Screen control giving indication to corporates incoming calls queues ,agents status, calls waiting, abandoned calls, completed calls and more…

VISUAL VOICE MAIL

Listen to voice mail messages in any order, respond in one click, update contacts, and easily manage inbox without ever dialing into voicemail.

SEARCH AND SHARED COMPANY DIRECTORY

Company's directory is accessible at all times to MyCo users enabling smart searches by name/job/company etc.. ,direct dial and email.

MANAGE YOUR EXTENSION

Your office extension is available to you from anywhere or any device used for external & internal calls , call history, recording, BLF, transfer, call waiting, DND and more.

CRM INTEGRATION

Compatible to CRM systems, identifying incoming calls in accordance with company's directory.