iConcern - Technician

iConcern Technician app is voor de technicus / managers toegewezen zorgen.

iConcern Visual Feedback & MIS System ::

What is iConcern ? - iConcern is a technology-enabled platform for people to engage with government and one another to make a difference People can report local issues . People become more participatory in the government. Authorities can track and update status of issues reported. People can appreciate work done

iConcern Technician app is for the technician/managers to whom the issues are assigned.

They know of all the issues assigned to them or to anybody reporting to them.

They can reassign, change status, submit on behalf of, and many other required actions.

Benefit to Citizens - Ease of reporting , Do not need to search whom to report (appropriate authority and email id), app does it for you. Single application for all reports. Easy to add photos. Location picked up automatically. Check status update and search reports easily. Receive notifications based on your areas. Also connects with you. Be the change !

Benefit to Elected Members - Party workers can easily report local issues. Track issues raised by voters in your locality. Review implementation status anytime, anywhere. Follow-up on long-pending reports. Escalate high-impact issues raised by your locality. Share on Social media with statistics. Closer engagement with voters of your locality – send notifications, sponsor and attend events, recognize local achievements. Highlight proven track record of achievements/ highlight non-performance with proof.

Benefit to Municipal Corporations - Get timely reports on local issues. Prioritize problems. Higher responsiveness to civic problems. Review implementation status anytime, anywhere. Higher evidence based credibility reports received. Set up reminders with escalation matrix. Assign reports directly to appropriate department. Get public confirmation on resolution of problem. Reduce delays and cost of supervision. Increased people satisfaction!

Benefits overall - Data Insights will flow up the chain ; Identify problem areas and categories ; Real Time status of issues happening across the country. ; Validated information ; GPS (location and date time) ; Photo from camera only, All photos of report within 10 mtr sqr, Categorized information ; Visual information ; Integrates with existing technology infrastructure ( emails ) ; Engages young voters with the government ; The iConcern Platform will grow its outreach along with the growth of smartphones (~50% YoY growth rate)

Proposal : Vision – Vision Together we provide a platform for citizens to engage with the government in a meaningful and constructive way, thus not only helping citizens improve quality of life but also allowing the government to improve upon its efficiency and transparency.

What iConcern will do : Technology Partner, iConcern will help citizen of India communicate with the government on local issues, be it grievances or appreciations.

What we expect from the government : Implementer, Acceptance from government to act on issues reported by citizen via iConcern

What we want from you : Marketing Partner , Public support of the cause and iConcern