myPlant Customer Connect

Your source for personal interaction - Insights that matter, wherever you are

The Customer Connect mobile app—part of INNIO’s myPlant Performance

platform—gives you smart insights that help you optimize your Jenbacher

assets while also simplifying your interactions with our Service team, any

time you need them.

Our myPlant Performance solution lets you monitor your engine’s real-time data as well as analyze historical

performance. And now, with our Customer Connect mobile app, our experts have taken myPlant’s capabilities

even further. The app delivers custom insights and suggestions based on predictions made after closely monitoring

your specific Jenbacher assets. By leveraging historical data from the past, the app provides relevant information

to make your everyday tasks easier and more efficient. That means your engines run better today ... and tomorrow.

Additionally, the app allows you to easily reach out to your Jenbacher Service representative and Technical

Support experts who are readily available to assist you.