My JOi

Manage your JOi! Activate SIMs, check usage, get add-ons, 24/7 customer support!

My JOi is the quickest and easiest way for JOi customers to manage your JOi mobile and tablet contracts. With My JOi you can:  

 Check your usage

Stay on-top of how much data and call time you have used and how much you have remaining for your billing period, with real-time displays.  

 Pay your bills

See a detailed breakdown of your latest bills, with calls, data, SMS, and any add-ons. You can also arrange to make payments and manage your payment information.  

 Manage your plans 

Change your mobile or tablet plan to suit your needs. Your new plan will start at the next billing cycle. 

 Buy addons

If you need an extra little bit of data, or some call time for your holiday, My JOi has you covered. 

 Get help 24/7  

My JOi gives you access to a smart FAQ library so you can find the answer you need quickly. Can’t find what you need? Then there’s also a customer service chat facility and contact details to stay in touch. 

 Activate new SIMS 

If you’ve lost your SIM, or you need an extra one, with My JOi you can buy and activate new SIM cards at your convenience.   

Go-Ahead, get a little JOi in your life with the My JOi app.