My GTPL

GTPL Introduces it's Customer Self-Care App for Broadband & CableTV Subscribers.

My GTPL App –The robust mobile app is your one-stop destination for managing your GTPL Cable TV and Broadband account, recharge, and much more. It gives you a fast & secure method to manage your Cable TV & Broadband accounts.

With My GTPL Mobile App now you can do:

Highlights:

• View the detailed status of your cable tv and broadband account, including account balance, pack/plan subscribed, validity, recharge due dates, payment history, and much more.

• Use the TV program search function lets you search easily your favourite tv shows, programs, movies, channels, and a lot more so that you can decide what to watch.

• Use the Movie guide gives you a single view of all movies scheduled for the day as well as for the next 7 days so that you can enjoy movies/shows of your choice and never miss a show.

• Browse channel schedule through TV Listings available on your subscribed pack which enables you to plan your entertainment your way.

• Raise, and track service requests through the MyGTPL app.

• Renew your GTPL account online through the app in a hassle-free way.

• Stay tuned to exciting cable tv and broadband offers.

Exclusive Cable TV Service Features - what is available in this App (Available for direct GTPL subscribers only):

• View your account details regarding your subscribed cable tv package.

• View your NUID/Set Top Box ID/account ID, account balance, validity, renewal due dates, payment history in one go.

• View details of Package subscribed and add, drop, and modify your subscription packs.

• Renew your subscription or change to alternative cable tv packages available

• View your payment/billing history

• Quick Pay/Recharge for your account or friends/family (set-top Box details required)

• View the history of payments made and download the receipt instantly.

• Frequently Asked Questions to enable you to find solutions for set-top box-related issues.

• Raise a new complaint/query ticket and track all the service requests.

• View status of complaints made by you including closed and open tickets

• Download your e-Customer Application Form for raising a new connection request.

• Update your contact details in case of any changes.

Exclusive Broadband Features - what is available in this App:

• View your account details related to your broadband services.

• View your Broadband user ID, account balance, data usage, validity, renewal due dates, payment history in one go.

• View your billing/payment history

• Renew/top up your account

• View history of payments made

• Reset your MAC address

• Frequently Asked Questions to enable you to find solutions for broadband-related issues.

• Raise a new complaint/query ticket and track all the service requests.

• View status of complaints made by you including closed and open tickets

• Update your contact details in case of any changes

GTPL Support:

We’re committed to keeping you connected. If you need assistance with your new connection, renewal, offers, bill payments - you can quickly access our 24/7 support on WhatsApp number – 82000 92000.

Simply send us a Hi on GTPL WhatsApp chat support number OR visit this URL- https://wa.me/+918200092000?text=Hi

Feedback:

We are keen to constantly improve our services and make your app experience better.

And we welcome any feedback or suggestions from you. Do write to us on the email: yoursupport@gmail.com for any support.

This App is available for devices with Android version 4.1 and above