ValetTap

ValetTap helps valet parking attendants issue tickets, take car requests and track the cars waiting at the curb, without texts. The attendant issues a ticket with a QR code, the guest opens their ticket page on their own phone, and when they are ready to leave they tap Bring my car. The request lands on the attendant's lane board with the minutes waiting. Mark the car At curb and the guest's ticket page changes colour. The page can chime or vibrate where the phone supports it, and guests who allow web notifications get an alert. No guest app to install, no phone numbers collected and no SMS charges.

It suits a small valet operator working a restaurant, hotel, event or venue, from one attendant at a stand to a team of six.

WHAT IT DOES

The lane board

Three lanes on the attendant's phone: Parked, Requested and At curb. Each ticket shows its number and the car colour, and a requested car shows how long the guest has waited, turning red once it passes the target you set. Tap a ticket for the one big move it needs next, drag it between lanes on a tablet, or step it back if you tapped the wrong one.

Issuing a ticket

Pick the car colour, add the make, key tag, parking spot and plate if you want them, and issue. The server hands out the number, so two attendants issuing at once never get the same one. The guest scans the QR off your screen, and you write the number on the key tag.

Printed ticket books

Print a book of numbered QR tickets, two to a card with a tear line: the guest keeps the QR half, the key gets the number half. Type the number when you take the keys and that printed QR starts working at once.

The guest ticket page

The guest sees their ticket number, their car and a timeline from parked to on its way to at the curb. They can take a request back if they are not ready yet. You can add a note for guests, such as where the stand is. The page is in English, Spanish and French and stores the ticket number and nothing else.

Intake photos

Take up to four photos of the car when it is handed over. They stay on the phone that took them and are deleted after 30 days.

Shift reports

Cars parked and handed back, the average and longest time from request to curb, cars by hour and the split by attendant, for today, yesterday or the last 7 days. Export a PDF report or a CSV.

Attendants and lots

On Pro, up to six attendants run the same lane board live from their own phones with invite codes, a runner can claim a requested car so two people never fetch the same one, and each lot or event gets its own board.

TIERS

Standard runs one lot with up to 30 tickets a day, and guests still get the ticket page. Solo adds unlimited tickets, printed ticket books and shift reports for one lot. Pro adds more lots and events, six attendant seats and runner claims. Everything you recorded stays readable on every tier, and every record can be exported as JSON.

WHO IT IS FOR

Valet parking operators and stands at restaurants, hotels, events and venues.

ValetTap does not process payments or tips. Tickets are stored on ValetTap's servers so every attendant and every guest page sees the same board, which means issuing a ticket needs a connection. Closed tickets are deleted after 120 days.

Contact: support@clearstackapps.com