ServiceWorks

SW, service software offering both office and staff to access work orders

Welcome to the free mobile application for ServiceWorks (http://serviceworks.net).

This app - offering a streamlined view of the same information presented on desktops, laptops, and tablets – is available only to ServiceWorks customers and is specifically designed for smaller format smartphones.

ServiceWorks is a service management software offering that allows both office and field staff to quickly access schedules, work orders, and customer details in real time across a variety of computing platforms, thereby enabling everyone in a field service organization to efficiently work in sync by having the most up-to-the-minute information.

A web-based, software-as-a-service (SaaS) application hosted entirely on secure servers in the cloud, ServiceWorks frees service professionals from having to perform software installations, downloads, server upgrades, and all other computer-related maintenance chores which allows them to concentrate instead on the needs of their businesses and customers.

Highlights of ServiceWorks include:

• Convenient, centralized service management system that is available 24x7 from any location with web access

• Lets organizations effectively deploy field staff, equipment, and resources

• Provides role-based levels of access – one for administrators and one for technicians

• Uses Google Maps for dispatch boards to track assigned work orders and technicians

• Provides tools for maintaining material, equipment lists, and service truck inventory

• Handles work order processing, invoice billing, payment tracking, and customer credits

• Includes summary charts with the overall status of work orders and invoices

• Features a dashboard calendar view for scheduling work orders and technicians by the day, week, month, or timeline