MCS Mobile Service Request

With this app, mobile workers can report and follow up on incidents and service requests from their mobile phone. The app interacts with MCS Helpdesk management software and greatly improves service management around buildings or sites.

Key capabilities

With MCS Mobile Service Request you can:

• Book a support ticket in seconds using ticket templates

• View and manage your tickets in detail

• Create and view actions on tickets

• Browse and look up tickets using various search criteria

• Take pictures and record voice notes

• Scan QR and barcodes to log new tickets even faster

Minimum supported MCS versions

• 16.0.469

• 17.0.136