- You'll receive maintenance status notifications straight to your phone - all the way from the service request registration until the work has been completed.
- View your overall servicing status at a single glance, such as our on-going services or equipment which is out of operation.
- In case of a call out, you can easily send service requests on the go as the KONE Customer Care Center is available at the push of a button.
KONE’s online services ensure that you’re always up-to-date on your equipment status, maintenance schedules and our work progress on-site. Our service lets you easily monitor all maintenance work through electronic communication and reporting systems. This tool provides real-time information on the condition of your elevators and escalators including details on repairs and resulting costs.
Our online services support our existing maintenance customers’ daily work. To get access to the online service, please contact your local customer representative.
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