Kero App

Social Service Complaint Mobile App-KERO APP

Complaint Submission

All incoming complaints are listed here. Use filters to view by service type, urgency, or location.”

Each complaint must be acknowledged within 24 hours to ensure a timely response.

Complaint Details View

Review complaint content carefully. Check for attached media (photos, documents, audio) that may help in verification.”

Use the ‘Assign Officer’ button to delegate resolution tasks to appropriate personnel or departments.”