The Service Workbench Menu & Inspection Toolkit (MIT) provides a suite of mobile customer and vehicle care tools for Service Consultants to greet customers at their vehicles and initiate the service write-up process. The Service Workbench MIT extends the Service Consultants’ workspace to the customer’s vehicle by enabling customer engagement, the ability to check customer and vehicle information and to save notes, observations and work recommendations remotely in the Service Workbench application for additional use in the service process.
