IPA

IPA helps when a burst pipe, failed electrics, or a stuck lock disrupts your day. You can request help for the right trade and keep all updates in one place. Then the app records your case and guides you through the next steps until the visit. The layout is simple for quick action in a hurry, so you spend less time explaining the problem. If you plan to download IPA, ensure your annual cover is active so your call outs are accepted. This setup suits landlords and residents who want a single contact point during emergencies.

IPA Features

Round-the-clock trade coverage

IPA supports plumbing, electrical, heating and cooling, glazing, and locksmith emergencies at any time of day. Coverage focuses on urgent problems across these trades so help can be arranged when something fails. Members with an active annual plan can place unlimited call outs within their cover.

Straightforward request submission

• Select the relevant trade for your property issue.
• Describe what happened in a message box so responders understand the situation.
• Send the request and receive on screen confirmation.

Clear information helps the dispatcher understand what is needed before the visit.

Track your requests

After sending a request, you can open the tracking section to see its status in the app. This view shows what has been logged and what is pending, which makes follow ups simpler during busy moments.

Email based sign in

You access IPA with your registered email address. Make sure the email matches your account so requests and property details stay linked to your cover.

Get started with IPA

IPA provides a clear way to request and track help for urgent home issues. Install the IPA latest version to use the current request flow and service categories. Check your membership details before submitting a request.