• Check-in a unit for service.
• Take customer’s signature*.
• Conduct an inventory count & instantly upload data into the Ideal system.
• Take pictures and instantly attach to specific work orders, units and customers in Ideal*.
• Access whole goods inventory and pricing on the go.
• Provide faster & better customer service.
• Streamline inventory counting and save time.
• Keep records for warranty purposes and improve communication between employees.
• Expedite parts receiving process.
* Document Management subscription required
“We are thrilled with Ideal’s new mobile app! By having the ability to handle important store operations directly from a mobile device, we’re able to save time and get more done without having to go back to the computer all of the time.
My employees love the fact they can provide customers service right on the spot with their phone, and love how easy it is to relay that information back into the Ideal system. We couldn’t be happier with its capabilities and we look forward to its future developments.”
Philbrick Farm and Garden Equipment