Are you losing your customers during the peak hours. Are you using pen & paper to manage your wait list ? Spending too much money on pagers ? This app is new tool for hostess at your restaurant to manage wait-list and obtain customer feedback and ratings.
Restaurant guest can add themselves to wait-list through, Facebook messenger bot called - hostbuddy (m.me/hostbuddy) in less than a minute. In addition restaurant staff can add the guest manually to the wait list on-premise. Host will manage all the incoming guests from a single place in the app. When the table is ready the guest is notified in the facebook messenger or through SMS depending on the guest preference. This is single app that you need to manage the wait list, customer feedback and check your daily analytics.
In addition to automating the daily interactions, hostbuddy builds your guest network, for example restaurant can offer a promotion during a slow day and these deals can be pulled by guests, based on their location and interest in a non-invasive way.
Last updated on Feb 1, 2019
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