Ekatm CRM

Ekatm CRM

Yet another useful application from Vritti Solutions. CRM on mobile will defiantly reduce the overhead of maintain customer information, you can easily upload customers followup on one touch from mobile.

What is CRM ??

Essentially, CRM aims to put your customers at the center of the information

flow of your company.

THE CRM BUILDING BLOCKS:

• A database that collects information about your customers.

• A way to analyze the information in the database.

• A strategy for applying the analysis to better meet your

clients’ needs and identify potential customers.

• Collecting data to ensure your strategy is effective.

Benefits of CRM

CRM is about making each and every customer feel like

they have a one-to-one relationship with you. Effective CRM

gives you the opportunity to show your customers that:

• You know and recognize them.

• You understand them

Essentially, CRM aims to put your customers at the center of the information

flow of your company.