Introducing the mobile companion to the Universal Postal Union's i-Care web application. This app provides call center agents around the world with an easy-to-use, on-the-go solution to stay informed and manage their postal operations efficiently.
With the app, you can access real-time statistics and view workflows, notifications and broadcasts, so you take swift action for high-quality customer service. Additionally, you can scan barcodes or QR codes on packages to instantly retrieve detailed tracking information - a faster alternative to manual S10 number input on the web app.
Latest Version
1.1.6Uploaded by
Daniel Valenzuela
Requires Android
Android 7.0+
Category
Free Business AppContent Rating
Everyone
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Flag as inappropriateLast updated on Oct 24, 2025
This release introduces new features to help call centre agents respond faster and act more efficiently:
- Create urgent requests and responses directly from the app – no need to wait until you’re back at your desk.
- Close completed tasks as early as possible to improve the experience of partner call centres and customer satisfaction.