Base on iPhone handle module, we announces the stable release of the HelpDesk 1.0 for android devices to manage otrs ticket system.
Release Details
Release name: Android Help Desk 1.0
Required OTRS release: OTRS Help Desk 3.2.1 or higher, iPhone handle module installed.
Recommended OTRS release: OTRS Help Desk 3.2.1 or higher, iPhone handle module installed.
Release date: Feb 9, 2015
Release type: Stable
Features
Monitor tickets in OTRS Help Desk system.
Create new phone ticket.
Add Note.
Update, Reply ticket.
Move to another queue.
Change ticket states (include close ticket).
Latest Version
1.12Uploaded by
عبدالرحمن البدوي
Requires Android
Android 4.0.3+
Category
Free Business AppContent Rating
Everyone
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Flag as inappropriateLast updated on May 12, 2016
Update more detail about error: "Failed" when login in some users.
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