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Genesys Care APK

6 votes, 3.8/5
  • Author:

    Genesys

  • Latest Version:

    8.1.208.00-160915

  • Publish Date:

    2015-10-19

The description of Genesys Care

Genesys Care Mobile Application enables entitled Genesys Customer Care users to view and update Cases opened with Genesys Customer Care, receive push notifications about Case updates and Alarms, view Case Owners' status in real-time and make Case-related phone calls into Genesys Customer Care Centers. Newer functionality includes Alarm monitoring functionality from within the Genesys Care Mobile Application, as well as the Chat functionality to chat with analysts assigned to cases.
Requires data connection, registration with Genesys Care and valid entitlement.

Genesys Customers:
Please use the same credentials as for Support website.
You can find your PIN in your Profile on Support website.


Please contact [email protected] for support and assistance.

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Genesys Care APK Version History
Request Genesys Care UpdateRequest Update
Genesys Care 8.1.208.00-160915 for Android 4.0+ APK Download

Version: 8.1.208.00-160915 (12) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2015-10-22

Signature: 8327fd76866c9be05b6b513866e67659e873777e Genesys Care 8.1.208.00-160915(12) apk safe verified

APK File SHA1: 5b4c180bd7443cd484b482a03d8c9e4c091f18dc

What's new: New Chat functionality to chat with analysts assigned to cases.

Download APK(2.4 MB)

Genesys Care 8.1.205.00-150415 for Android 4.0+ APK Download

Version: 8.1.205.00-150415 (11) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2015-10-17

Signature: 8327fd76866c9be05b6b513866e67659e873777e Genesys Care 8.1.205.00-150415(11) apk safe verified

APK File SHA1: 56b9979c43e9e062a4b944dc770e91b288d31c23

What's new: New Alarm functionality as well as an updated Terms & Conditions A More...

Download APK(2.2 MB)

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