CaptionCall Mobile

Do you have hearing loss and need captions to use the phone effectively?

CaptionCall Mobile for Android allows you to read and hear what your caller is saying. Our live Captioning Agents transcribe what your caller is saying, so you don't miss a word. The captioning is provided at no cost to eligible users thanks to an FCC administered fund.

What you can do with the CaptionCall mobile app?

• Make and answer calls using the in-app dial pad & on-screen call alerts

• Follow the conversation by reading captions that smoothly display what your caller says and adjust the font size as needed!

• Save calls & voicemail to keep track of dates, call details, and reminders.

• Turn on and off captions, only use the service when needed.

To use CaptionCall Mobile you must:

• Have Hearing loss that necessitates the use of captioned telephone service to use the phone effectively.

• Complete an app registration and self-certify your hearing loss and need captioning service.

• Have wi-fi or cellular data

• Reside in the U.S. or Puerto Rico

CaptionCall is available in the United States ONLY. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.