ICEplus - In Case of Emergency

24 horas Centro de Gestión de Incidencias y red nacional de servicios de emergencia

ICEPLUS IS A 911 TYPE SERVICE FOR SOUTH AFRICANS, LINKED TO A MOBILE PANIC BUTTON APP

We've all seen the movies. People dial 911 (or 999 in the UK) and a professional operator answers their call in seconds, finds out what the emergency is and dispatches the appropriate emergency services to their location.

Well that's what ICEplus is... But better!

All you have to do is press a button on your phone and we call you in seconds. Not only that, you don't need to tell the operator who you are or where you are because they already know!

ICEplus is an emergency response service that connects you to contracted response teams including, private armed response and ER24 ambulance services, through a mobile panic button app on your device. This means that you get help when you need it, wherever you are.

HOW CAN WE DO THIS?

We have the technology, the experience and the relationships to provide you with the best response to your emergency situation.

Our success in providing this comforting and life-saving service to South Africans can be narrowed down to 3 key areas of expertise:

1. OUR WORLD-CLASS TECHNOLOGY & TECHNICAL CAPABILITY

Mobile panic button app technology exists in our country because of the work we've done over the last 12 years.

We've provided our services to the most prominent companies in the emergency response industries, including private armed response and emergency medical services, and our in-house team of developers keep our systems running smoothly in real time. No outsourcing delays at ICEplus! 

Your safety is in our hands, not a third party company that doesn't share our passion or our values.

2. OUR 24HR INCIDENT MANAGEMENT CENTRE

Our Incident Managers each have decades of experience in dealing with emergencies.

These people are passionate about helping people in their times of need and stay with you during your emergency to provide advice and comfort until the responders arrive at your location. 

They also have key relationships with emergency service providers (state, private armed response and ER24 ambulance services) that they regularly leverage to get you a faster response time.

3. OUR UNMATCHED NATIONAL NETWORK OF EMERGENCY RESPONDERS

We have spent years acquiring contracted emergency response companies, including private armed response and ER24 ambulance services, to ensure that we have the biggest and the best coverage area in South Africa.

This means that we have multiple layers of emergency responders in place to ensure that you always get the help you need in the fastest time humanly possible.

For a small monthly fee, all South Africans can have access to dozens of private sector emergency service companies. To get the same level of cover without ICEplus would cost a fortune.

The list of situations that we can help you in is a long one. Our core value is to be there for people in their times of need. We hope that you never need us, but we want to be there for you if you do!