Enel X Flex

Take control of your energy strategy with Enel X Flex — your all-in-one tool for managing dispatch events, monitoring performance, and maximizing value from your flexible demand.

Enel X Global Retail is Enel Group’s business line dedicated to customers around the world with the aim of effectively providing products and services based on their energy needs and encouraging them towards a more conscious and sustainable use of energy. A world leader in the field of energy supply, energy management services, and electric mobility to foster electrification, it accompanies all of its customers through their energy transition, developing value-creating solutions.

Designed for seamless, real-time interaction, the Enel X Flex app delivers an integrated experience that keeps you informed and empowered throughout every stage of a demand response event.

Key Features:

Dispatch Alerts

Stay ahead with instant push notifications about upcoming, active, and completed dispatch events — right on your device.

Site Information

View detailed insights into which of your sites are expected to participate in each dispatch, helping you plan and manage your participation effectively.

Real-Time Performance Monitoring

Track your site’s dispatch performance with an interactive real-time graph and adjust your reduction plan to meet targets and unlock maximum value. Review your energy reduction plan and site contacts to ensure smooth and efficient participation.

Access support

Connect directly with our experienced and dedicated support teams — during and outside of active dispatch events — through integrated contact options within the app.