In today’s technology-run world, digitisation has made a significant impact on the telecommunication industry. Safaricom has fully embraced this direction and has developed a solution that will support how Field Engineers maintain the company’s network landscape in order to achieve 99.9% network availability.
Through the DigiSOC app, Safaricom’s Field Engineers will have access to all of the following features:
- Visibility of all alarms related to Sites Down, Sectors Down and environmental irregularities.
- Details outlining the specific cause of an alarm failure.
- Ability to check the alarm status; whether resolved or unresolved.
- Ability to enter and exit any site within the app.
- Access to the exact location of all sites through google maps.
Latest Version
1.17.09Uploaded by
Toiy Rattana
Requires Android
Android 9.0+
Category
Free Communication AppContent Rating
Everyone
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Flag as inappropriateLast updated on Feb 18, 2026
Minor bug fixes and improvements. Install or update to the newest version to check it out!