Guesto

快速访问每日客人满意度表现

Optimize your hotel’s guest services through cutting-edge platform allows the management to effectively track guest satisfaction KPIs, delegate & monitor the tasks, increase staff efficiency and accordingly improve overall hotel’s rankings on review channels.

The platform provides the following tools to effectively manage service-resolution processes:

Mobile Application

• Quick access to daily guest satisfaction performance

• Automatic notifications on incidents & complaints • Effective satisfaction management tools

Web Interface

• Access all reporting tools

• Summarize daily KPIs and track performance

• Discover service recovery opportunities