Boss Ears

商务投诉服务

Unsatisfied? Want to let the Boss know what exactly ruined the experience in the restaurant you visited, hotel, cafe, car service, etc.? Boss Ears provides you an opportunity to send an anonymous complaint directly to the person in charge, and thus solve the occurred problem in a fast and efficient way.

Using Boss Ears is simple:

• First, look for the banner with the Boss Ears logo and scan the QR code.

• Next, rate your experience. How bad was it? Was it a disappointment, or was it completely unacceptable for you?

• From the criteria provided by the Boss himself, choose the ones that are relevant to your concern. If it isn’t listed - it's OK! You can still express your thoughts via a message to the Boss. Furthermore, you can attach photos to show the Boss.

• When you’re done, send your complaint to the Boss and he/she will take care of it immediately.

Boss Ears also allows the Boss to inform you when your problem has been addressed, so stay in touch to receive the Boss’s reply.

Watch as your favorite places become better and better with You and Boss Ears!