MSM Full Description:
For the Mobile User:
AetherPal Mobile Support Management (MSM) helps you learn and complete tasks in your enterprise apps via on-device training and keep your business apps running with on-device access to support resources and your IT Team.
For Enterprise IT:
AetherPal MSM helps your business drive app adoption and usage through mobile task-based training and keep their apps running through remote support, so that you can efficiently and reliably scale your businesses on mobile.
Capabilities:
AetherPal’s MSM includes:
· GuideMe, which helps enterprises drive app adoption, utilization, and minimize downtime through mobile task-based app training to guide users through mobile workflows and complete their critical business tasks, as well as GuideStudio, which enables Help Desks, IT, and App Developers to quickly and easily create guides.
· Remote Support, which allows IT departments to securely connect to remote devices in the field to efficiently diagnose, remediate, and support apps and devices to increase uptime and productivity while reducing downtime, device returns, and service calls.
IMPORTANT NOTE: AetherPal MSM requires access to the AetherPal infrastructure. Feature availability may vary based on the configuration for your enterprise. Please contact your IT/Mobile Administrator for your companies account information to activate AetherPal MSM.
To request a free trial for your business, contact Sales@AetherPal.com or visit AetherPal.com
Last updated on 2017年07月26日
1. Supports Registration using Short Domain.
2. LiveGuide enhancements for faster retrieval and better user experience with improved initial response time.
