C2P Bénin

Performance Coaching (C2P) aims not only to strengthen the skills of supervised agents so that they excel in stimulating work environments but also helps to conduct surveys measuring the effectiveness of immunization programs.

**Who can use C2P?

EPI staff can use the application with the authorization of the EPI manager at central level.

**How ​​C2P can help immunization staff improve their delivery of EPI services

With C2P, EPI managers can evaluate the vaccination program by conducting surveys and make its staff more autonomous through coaching the performance of supervised agents at all levels of the health system.

C2P can be used to conduct any EPI survey, including EPI review, KAP (Knowledge, Attitudes and Practices) study, vaccination coverage, etcetera. It is an effective tool for measuring the quality of the vaccination service that can help improve vaccination coverage rates even in the most remote areas. Through targeted coaching, the solution helps health centers address problems such as insufficient vaccination coverage or the high prevalence of zero-dose and underimmunized children.

The C2P application addresses many of the challenges of supportive supervision by offering the following benefits:

- It improves professional autonomy by allowing health workers to access micro-learning modules, a library of technical resources, and tailor-made improvement plans to meet EPI performance criteria

- It encourages communication and mutual assistance between coaches and coachees on the basis of permanent contact within the application, even between two supervision visits. This personalized support system guarantees constructive and regular exchanges to possibly lead to a significant increase in the performance of EPI agents.

** Characteristic keys of the C2P application

* Performance Assessments and Improvement Plans

• Conduct the review based on the EPI performance criteria

• Create personalized improvement plans

* Performance monitoring and feedback

• View the dashboard to track any progress

• Periodically report your feedback and/or requests

* m-Learning and knowledge library

• Access to micro-learning content (nugget format)

• Exchange your experiences and good practices with the community of practice

* Motivation and Retention

• Leadership support to maintain a culture of performance

• Reward system for individual as well as collective achievements

* Informed decision making

• Conduct surveys and collect data

• Analyze and export this data to make better-informed decisions

Download the application now, and join the C2P community!