VCIB

App inovadora telefone inteligente para os nossos segurados para acessar serviços de emergência.

• Seamless access to all value-added services including detailed information of the product cover.

• Members will have a “real-time” view of policy schedules.

• Additional cover can be requested via the app or a request can be lodged to remove risk items.

• Your members will be able to lodge a claim on the app for these claim types:

o Home and Building Content

o Geyser

o Motor Theft

o Motor Accident

o Glass Damage

o Personal items

o Damaged or Lost Goods

• The app has a built-in accident manager to assist members to capture all the relevant information at the scene of the incident. This includes capturing third party details through the vehicle licence disc and driver’s licence disc scanning functionality, witness details, road conditions, geo-location, photos of the scene and more.

• Vehicle Pre-inspection – members will be able to take photos of the vehicle, scan the vehicle license disc to capture the relevant details e.g. make, model and derivative as well as scanning the driver’s license disc to decrypt the driver’s details. The full pre-inspection detail will be date and time stamped and signed by the member (digitally) before sending it through to your offices via email to assess.

• Home Pre-inspection – members will be able to take photos of the household items, per room and capture item values. The full pre-inspection detail will be sent through to your offices via email to assess.

• Secure registration process with One Time Pin.

• An integrated self-service web portal compatible on tablets, laptops and PC’s.

New App features:

• Uberised Roadside & Accident Assistance allowing for the full tracking of the SP to your location when assistance is requested. (with live integration into the respective call centre / incident manager)

• Accident Report Link which allows you to request your accident case number via the app. (linked to NATIS)