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Gerenciamento de Incidentes, Request Fulfillment e Relatórios
Symphony SUMMIT Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.
Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT organizations with a highly efficient, effective, and dynamic mechanism.
Through this organizations can resolve incidents and problems, manage service level agreements (SLAs), and increase end user satisfaction.
Last updated on Oct 30, 2018
Updated SR Approval
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Requer Android
Android 4.0+
Categoria
Relatório
F1 Tata Technologies Limited
5.7.2 by Symphony SummitAI
Oct 30, 2018