Application for monitoring Staff or multi accounts on freshdesk.com helpdesk.
Agent Manager for Freshdesk
- Are you staff of companies which use Freshdesk?
- Are you manager of staff and you need monitor multi accounts?
This application simply provides information of all unresolved tickets of multi accounts across domains for Freshdesk helpdesk system. You need to know API KEY of every agent, account URL and you can start.
FUTURE
- ticket headers
- better loading spinner
- QR code API scanner
- better error messages
More info about ticket system www.freshdesk.com
This is 3rd party application, not official.