BeyondTrust Rep Console

Remotely view a customer’s or employee’s screen and control their computer.

With the BeyondTrust Android Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:

• Initiate a remote support session from an Android device without requiring pre-installed software.

• View a customer’s or employee’s screen and control their mouse and keyboard.

• Work on multiple sessions simultaneously.

• Chat with end-users and other reps within a session.

• Invite other reps into a session to collaborate and resolve issues.

Note: The BeyondTrust Android Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 15.2.1 or above, that have trusted CA-signed certificates.