AuvoHub

AuvoHub brings your company's customer service to your phone. Chat with your WhatsApp and Instagram customers, follow the service queue and talk to your team, all in one place and wherever you are.

Complete inbox

• Every company conversation in a single list, with filters for yours, unread and closed

• Search by customer name or phone number

• Real-time updates: new messages show up instantly

Conversations without limits

• Send text, photos, videos, documents and voice messages

• Reply to specific messages, react and forward

• Transfer the conversation to another agent or close the service

• Use tags and internal notes to organize the service

• Outside the official WhatsApp 24-hour window, send approved message templates

Contacts at your fingertips

• Contact list with search

• Customer profile with phone, email, company and conversation history

• Start a conversation or call the customer with one tap

Internal team chat

• Talk to coworkers through direct messages or channels

• Share files and audio without leaving the app

Notifications

• Get notified when a customer sends a message in a conversation assigned to you

Availability

• Set yourself as available or away to receive new conversations

AuvoHub is for companies that already use Auvo's customer service platform. To sign in, use the email and password provided by your company's administrator.

Available in Portuguese, English and Spanish.