Aspect Workforce Management provides immediate access for agents and supervisors to Aspect Workforce Management directly from a tablet or smart phone device. Empower agents to self-manage schedules remotely, and provide supervisors with the tools to track schedules, agent requests, as well as intra-day performance statistics “on the go”.
Agent Functionality:
View individual agent schedule data
View existing and add new Workforce Management Exception Requests
View personal account balance data
View agent productivity statistics
Ability to receive push notifications on Workforce Management events
*If enabled through Workforce Management Notification Server
Supervisor Functionality:
View individual agent schedule data
View team schedule data
View existing and add new Workforce Management Exception Requests
View intra-day performance statistics
Send notifications to an individual agent or an entire team of agents
Ability to receive push notifications on Workforce Management Events
*If enabled through Workforce Management Notification Server
Latest Version
1.0Uploaded by
Ko Ko Gyi
Requires Android
Android 2.2+
Category
Free Business AppContent Rating
Unrated · Warning – content has not yet been rated. Unrated apps may potentially contain content appropriate for mature audiences only.
Report
Flag as inappropriateLast updated on Sep 9, 2015
Minor bug fixes and improvements. Install or update to the newest version to check it out!
APKPure - A multi-platform app store primarily focused on Android, providing extensive app-related content. Discover the app you want easier, faster, and safer, with quick and efficient downloads and installations.
