BOSS Mobile Helpdesk

إدارة تذاكر الدعم الفني في وسط دعم BOSS من كف يدك.

BOSS Mobile Helpdesk is a modular extension of the BOSS Support Central Suite. BOSS Mobile Helpdesk allows your technicians to create, update, and close Helpdesk Tickets from an android enabled smart phone or mobile device.

Features:

1: Create, update, and close support tickets

2: Track the status of on-going projects

New:

1: Added ability to update time sheets

2: Added functionality for teams

3: Added ability to close tickets

4: Added ability to page through search results

5: Added hardware back button functionality

6: Clicking back button from search results no longer clears search criteria

7: Misc Bug fixes

8: Enhanced stability