Alertive

Improving Communication for Healthcare Workers

Alertive aims to enhance urgent care delivery by simplifying communication processes, reducing administrative burdens, and allowing healthcare professionals to focus on patient care. The platform prioritises secure, swift information distribution to improve patient outcomes and workplace productivity.

Key Features

Optimised Assembly of Care Teams

Alertive simplifies team assembly, ensuring quick connections to the right individuals for urgent needs. The platform's role management efficiently identifies team members, enabling quick role assignments. A digital directory streamlines communication by enabling direct contact with individuals.

Advanced Alerting Capabilities

Emergency alerts are prioritised for prompt delivery, breaking through locked screens and silence modes. Alertive delivers 80% of emergency alerts within 5 seconds. Failover and escalation strategies handle undelivered alerts, achieving a 93% response rate.

Integration with Clinical Systems

Seamless integration with third-party systems allows data to be incorporated directly into Alertive communications. Integrated services include system-generated notifications, data requests, and updates, ensuring events captured within Alertive are transcribed to third-party systems.

Universal Real-Time Collaboration

Alertive facilitates secure access to and sharing of patient information across various formats and devices. The platform supports video calls, voice notes, dictation, and image sharing, leveraging smartphone capabilities.

Core Product

Security and Compliance

Alertive ensures compliance with standards like ISO 27001:2022, Cyber Essentials, NHS Digital's Data Security and Protection Toolkit, and DCB0129. Robust encryption and threat protection are essential. Regular external penetration testing and AWS GuardDuty reinforce data safety.

Workforce Enablement

Role-based access ensures only authorised personnel access sensitive information. User status displays colleague availability, making immediate communication easier. A comprehensive user directory lists all staff members, streamlining contact processes. User management capabilities handle accounts efficiently, including adding, removing, and modifying roles. Assembling care teams is simplified, enabling quick formation based on needs.

Inter-Staff Communication

Multi-modal communication supports various forms of interaction, including text, voice, and video, allowing staff to choose the most appropriate method. Shift handovers are managed efficiently, ensuring that critical information is passed seamlessly reducing miscommunication risks. Improved communication tools support staff during nighttime hours, ensuring access to information and support. Historical records are easily accessible for audits and ongoing patient care. Transcription services convert spoken communication into written text for easy documentation.

Emergency Communication

Prioritising urgent alerts, enabling rapid team mobilisation, and integrating telephony, Alertive ensures immediate delivery of critical messages, even through locked screens, and facilitates quick assembly of response teams. Telephony integration replaces traditional switchboards, providing multiple communication channels, enhancing operational efficiency, improving patient triage times and ensuring swift, coordinated action in critical situations.

EPR Integration

Healthcare professionals have immediate access to complete patient records, enabling more informed decision-making and improved patient care. EPR integration enhances Alertive's functionality by incorporating comprehensive patient records directly into its communication platform. This simplifies workflows by reducing the need to switch between different systems. Direct integration with EPR systems ensures that data used within Alertive is accurate and up-to-date, reducing the risk of errors associated with manual data entry.