TECH CONNECT
Tech Connect is a suite of tools focused on the Dealer Service Technician.
PDI provides the dealer the ability to perform machine specific delivery inspections using a laptop or mobile device. Tech Connect PDI will ensure that the machine has arrived in the expected condition free of any defects introduced during the manufacturing process and possible damage(s) caused during transportation.
Support Center is the SOURCE replacement you have been waiting for. Quickly, and easily create and submit incidents to AGCO using Tech Connect Web, or Tech Connect Mobile to get the support you need to get the job done.
Knowledge Objects provides access to all of AGCOs knowledge objects with a streamlined full text search capability
A multiplatform (Web, Android) solution for technical information, inspections, and incident management.
Key Benefits:
· Partial Serial Number Lookup
· Real time notifications of incident updates.
· Capture Photographs and Videos of issues directly from your mobile device (phone or tablet)
· Integrated Knowledge lookup, eliminating the need to search through Knowledge Objects before submitting an incident
· Full Text Knowledge Object Search
· Filter content by Brand, Machine Type, Series and/or Model
· Provide feedback at the Knowledge Object Level
· Tech Connect Supports performing Pre-Delivery Inspections online and offline when an internet connection is not available, eliminating the need to print, process and re-enter data later.
· Mobile device support including Android phones and tablets.