X5 Admin icon

X5 Admin APK

5 votes, 4.8/5
  • Author:

    Ytel, Inc.

  • Latest Version:

    2.8

  • Publish Date:

    2016-09-09

The description of X5 Admin

Ytel’s X5 Mobile Admin app, enables supervisors and floor managers to stay connected and keep a pulse on agent efficiency, productivity, and key performance indicators from the floor, at home, or traveling on business. Ensuring your contact center is running at an optimum level allows you to manage your contact center in real time from anywhere in the world.

Getting Started

Download the X5 Mobile Admin app by clicking “Get” to the left. Once downloaded to your mobile device and or tablet, log into your X5 Admin account. Locate your personalized QR code by clicking the “App” button on the left side navigation. Using the X5 Mobile Admin app, scan the code to activate your account. For questions please call our Smart Support team at (800) 382-4913.

Key Features

Agents are on calls
Agents waiting
Paused agents
Agents in dead calls
Agents in disposition
Agent Performance Reports
Manage users
Turn on and off campaigns

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X5 Admin APK Version History
Request X5 Admin UpdateRequest Update
X5 Admin 2.8 for Android 4.0+ APK Download

Version: 2.8 (9) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-09-09

Signature: cfcfdfb97463ee0aea9c81254f7e0af6d1296e60 X5 Admin 2.8(9) apk safe verified

APK File SHA1: ceb8cfd7dd74252711bf0d7e861e0b72701bac43

What's new: Additional reports for your enjoyment.Don't forget to check out ou More...

Download APK(3.8 MB)

X5 Admin 2.7 for Android 4.0+ APK Download

Version: 2.7 (8) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-07-13

Signature: cfcfdfb97463ee0aea9c81254f7e0af6d1296e60 X5 Admin 2.7(8) apk safe verified

APK File SHA1: 3a39f1bdd72386c667e8ebfc5e4f9e2f5388cefd

What's new: Modified report values to vertical orientation for easier viewing.Don& More...

Download APK(3.8 MB)

X5 Admin 2.6 for Android 4.0+ APK Download

Version: 2.6 (7) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-06-23

Signature: cfcfdfb97463ee0aea9c81254f7e0af6d1296e60 X5 Admin 2.6(7) apk safe verified

APK File SHA1: 2ef5e36ad2e0b9cd32f3e0cb4e32ed0eead055c2

What's new: Added "Campaign status list report" in the reports section.

Download APK(3.8 MB)

X5 Admin 2.5 for Android 4.0+ APK Download

Version: 2.5 (6) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-05-23

Signature: cfcfdfb97463ee0aea9c81254f7e0af6d1296e60 X5 Admin 2.5(6) apk safe verified

APK File SHA1: 22bf69257ae6ad606ed9495d5090063d6b9fbf7a

What's new: 1. Agent Performance Detail reports have been added. 2. Various minor More...

Download APK(3.8 MB)

X5 Admin 2.3 for Android 4.0+ APK Download

Version: 2.3 (4) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-02-08

Signature: cfcfdfb97463ee0aea9c81254f7e0af6d1296e60 X5 Admin 2.3(4) apk safe verified

APK File SHA1: f95e5a344a61420a88bc546534207d5ce7ab4179

What's new: Walkthrough on how to set up X5Admin Mobile on the QR Code Scan page.

Download APK(3.6 MB)

X5 Admin 2.2 for Android 4.0+ APK Download

Version: 2.2 (3) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2016-01-07

Signature: cfcfdfb97463ee0aea9c81254f7e0af6d1296e60 X5 Admin 2.2(3) apk safe verified

APK File SHA1: 9bb7d5eb49c8df2430b8e8698ce2b6d17fc1330a

What's new: Squashed a minor bug with regards to the dashboard not refreshing for More...

Download APK(3.2 MB)

X5 Admin 2.1 for Android 4.0+ APK Download

Version: 2.1 (2) for Android 4.0+ (Ice Cream Sandwich, API 14)

Update on: 2015-11-11

Signature: cfcfdfb97463ee0aea9c81254f7e0af6d1296e60 X5 Admin 2.1(2) apk safe verified

APK File SHA1: d6bc5d6c794a7a12aa21fdbb624584308062fd47

What's new: 1. SMS delivery for verification now comes from our 800 Number. 2. Red More...

Download APK(3.2 MB)

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