LinkedPhone is a smart and simple to use Interactive Voice Response System (IVR) loaded with a ton of features, including:.
o Call Flow and Phone Menu Development
o Call Forwarding to any phone: mobile or land; local or international; SIP or IP phone
o Real Time Call Analytics
o Local Phone Numbers Worldwide
o Call Queuing / Automatic Call Distribution on all Menu Options
o Many More
LinkedPhone is a smart and highly usable automated receptionist for four business. With our app you will be able to build a custom phone menu to match your business’ needs. Phone Menu Options Include:
o Call Routing Any Phone Number or SIP Phone
o Voicemail Transcription
o Dial By Name Office Directory
o Play a Recorded Prompt
LinkedPhone allows you to configure call routing based on your hours of operation. Set-up one menu to play during your normal working hours, and a different menu to play during your close hours.
o Transfer calls to different team members based on time of day
o Play close messaging and communicate hours of operation
o Send callers to Voicemail and have transcribed voicemails emailed
Never a Busy Signal
Connecting with your customers is important. That’s why LinkedPhone comes standard with a call queuing system to help you manage your call volume—no matter the size—without losing callers to busy signals. Using our system, customers are automatically put into queue until an agent is available. Choosing automatic distribution/call queing ensures efficiency within your team member agent pool, and that your callers are always able to connect with your business.
We leverage the largest phone service providers to give you the ability configure your own number and route it anywhere in the world. Whether locally, nationally or internationally, you pay a fixed, affordable rate .
LinkedPhone provides an advanced, user-friendly dashboard featuring real time call analytics. The dashboard allows you to monitor calls, adjust to your customers’ preferences, and increase your team’s key performance indicators (KPIs). Your business will always be ready to adapt to your callers’ experience.
Professional Voice Talent
LinkedPhone makes you stand high above your competitors in term of sophistication, customer care, and customer satisfaction. Let us help you make the best possible impression with your customers. LinkedPhone will give a boost to your customer experience by having your greetings professional recorded. Give us your script and select from one of our voice talents and we will have the prompt ready for you in a few days.
Local Phone Numbers in over 70 Countries
LinkedPhone offers numbers that let you connect with your customers anywhere in the world. Our platform offers local phone numbers in over 70 countries. We have worked hard to find the best international carriers to bring you the best selection, quality, and value. Please take a look at our selection of phone numbers; we are sure you will find one that matches your needs.