Sign-up as well as usage is free. Apart from being a complete two way communication tool with dispatch, this app is a powerful customer service tool that differentiates you from the competition. Customers(crew members) can see their vehicle on their app, get an accurate ETA, and communicate with or call the driver if needed. The driver name, picture, cell phone number, and the vehicle number are all visible on the customer app.
Drivers can get rated for excellent service, and this helps the company reward and retain good drivers.
Features of this app:
1.Based on GPS/GPRS location services, the app identifies the vehicle location on a map.
2.The app does the work of an MDT/Tablet by letting the driver perform all the functions to complete a job.
3.The app supports billing by providing an input area for extra expenses incurred
4.The app supports customer service efforts of the company by getting access to rating and comments on particular rides
5.This app is a tracking and fleet monitoring tool, that provides vehicle location on a map
6.This app is a direct messaging tool between the dispatcher and the driver