The Hyde Group will receive your reported issues and can communicate with you via the app. This means that all messages are sent and received by the app, so that you can easily see all the comments, questions and the status of the request. The app allows you to report multiple problems/repairs and see them all separately.
You will also find that the app provides access to Universal Jobmatch from Jobcentre Plus, Universal Credit guidance from the Department for Work and Pensions (DWP) and a range of financial, benefit and budgeting advice from The Money Advice Service, as well as a number of other useful local services.
This application is not designed or suitable for the purposes of reporting emergency repairs. Please report emergency repairs to us on 0300 1 232 233.
Please note: this app can only be used by Hyde Housing tenants.
a. The Hyde Group is not responsible for securing the mobile device that the application is downloaded onto – The owner of the device is responsible for ensuring appropriate security and access to their mobile device is in place.
b. By downloading this application you are agreeing for The Hyde Group to contact you with the details you may provide
c. The Hyde Group have the right to withdraw the service from a mobile device in the event of misuse of the application