Symbility Video Connect™ is a virtual collaboration solution that is transforming the way property damage is captured by providing live video collaboration support to field adjusters. Through a simple phone call to the mobile device of almost any individual at the loss location, the desk adjuster will see the exact damage, visually and virtually document it and quickly process the claim.
Symbility Video Connect provides:
• Reduction of claim cycle time and faster restoration process.
• Ability to leverage skilled appraisers across a wider geographic location.
• Ability to mitigate unexpected staffing needs in times of catastrophes.
• Fraud protection thanks to visual recordings of damaged property and digital instead of visual interaction with the insured or field adjuster, if desired.
• Considerable reduction in travel requirements and costs thanks to remote connection capabilities.
This tool was built to function in demanding locations with limited network conditions and runs on ultra-low bandwidth, making it even more efficient in emergency situations.
End-user licence agreement: https://www.symbilitysolutions.com/vc-eula