SurveyJazz is used for:
Service quality control of geographically distributed branches (retail outlets, stores, banks, gas stations, restaurants). SurveyJazz helps to ensure that proper standards are met for orderliness, cleanliness, floor layout, quality of staff service, as well as other critical operational metrics.
Merchandising audits. SurveyJazz is the critical instrument for keeping track of instore display and promotion efforts, in-store visibility, display advertising, shelf distribution, out-of-stock, location and other monitoring activities when physically visiting sites.
Marketing surveys. SurveyJazz is one of the most comprehensive questionnaire tools on the market featuring up to 28 different question types.
Staff training. Instructions, drills & interactive exercises for certification preparation.
Compliance audits and risk management. SurveyJazz is a convenient tool for various types of checklist and other audit activities.
Information capture. Lets surveyor (auditor) keep track of all relevant information in a form of questionnaire with multiple types of questions (open, closed, bipolar, rating, Likert, multiple choice, rank order, constant sum, demographic, etc.); SurveyJazz also supports conditional transitions ("IF sentences").
Multimedia assistance. Lets surveyor to present questions with multimedia (pictures) that could be displayed even when there is no internet connection. This feature is critical for marketing surveys (CAPI+CAWI) and staff training applications.
Voice recorder. Background voice can be recorded in order to ensure proper questionnaire/audit execution.
Geotagging. By recording the geographical coordinates survey location lets keep track of the surveyor/auditor and presents visual movement route on the map.
Offline mode. Offline mode allows for surveys to be conducted in the environment where no internet/GSM connection is present (e.g. remote locations, ships, aircrafts, special buildings). When the interviewer connects to the internet (over 3G or WiFi), all data will be synchronized with the LimeSurvey repository running on production server.