With StarTrak Connect you get a solution that is fast, easy and reliable, making life easier for your mobile workforce and your business more efficient and responsive.
Our solutions enable you to automate, track and manage the processes and forms that collect critical data with our robust set of features:
* Convert any paper form into an electronic mobile form.
* Generate electronic confirmation that field service employees are visiting every job site that is assigned each day.
* Track time from start to job completion for each and every job.
* Verify arrival times with customized reporting to show jobs that start on time or late arrivals.
* Track productivity to detail the number of jobs completed per day, quality levels and other business performance metrics.
*Capture job site information such as equipment serviced, follow up requests, special notations and more.
* Capture Signature, Video, Photos, and Barcode Scanning to auto-populate forms.
* Alerts that are customized based on your specific business rules and can be sent via text message or email depending.
* High level monitoring for managers at headquarters as well as easy to use tools for field service employees with mobile devices such as smart phones, tablets, or laptops that have internet connectivity.
What makes StarTrak Connect stand out above the rest?
* Leading edge technology to track and monitor field assets and service requests
* Real-time record keeping and information tracking with proof of visit and specific details of the visit
* Secure interface for only authorized users
* Highly customizable and configurable software that adapts to YOUR business requirements
* Visibility for managers to see high level productivity and also drill down to a specific field employee or job site to identify and isolate issues
* Instantaneous alerts that are configured based on your business rules
Industries served by StarTrak Connect:
* Pest Control.
* Pool maintenance.
* Field sales representatives.
* Insurance adjusters.
* Equipment maintenance such as refrigeration, HVAC, generators and more.
* Inventory restock/planogram installers.
* Portable restroom/waste maintenance.
* Delivery companies.
* Plumbing and Electrical
* Office copier or printer maintenance.
* And more!.